Improved paid search cost and revenue efficiencies

Company: AlphaSenseDate: February 2020 - June 2021

The project

When I joined the AlphaSense team in February 2020, the Google Ads account was being poorly managed by the digital agency and paid search wasn't functioning as a true demand gen channel. 
Taking over the Google Ads account in March 2020, I worked closely with our agency to improve processes and generate meaningful ROI from the channel. 

The process

Partnering closely with AlphaSense's digital agency, I helped launch and optimize varying acquisition campaigns targeted for the AlphaSense brand, competitors, and more. 

  • Led keyword planning, ad & site links copywriting, landing page development, overall user experience. Further, helped optimize conversions by adjusting bids across time zones, improving quality scores, launching A/B and multivariate landing page testing, and introducing RSAs.

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    Managed the paid media budget and ensured we were increasing click-through rates, conversions, pipeline-to-cost ratios, and revenue-to-cost ratios

  • Improved a challenging agency relationship and successfully oversaw the transition to a new agency to better scale the paid search channel

The results

Doubled the form fill-to-opp cnvr rate

9%conversion rate in H1 21'

Increased the pipeline-to-cost ratio

51.8%lift H1 21' YoY

Improved the revenue-to-cost ratio

17.8%lift H1 21' YoY

Wrote ad copy to better match search intent and introduced varying CTAs for prospects to convert

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Launched personalized landing pages and optimized with 3rd party & customer validaton

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Strategically included additional engagement paths post form-submission for a seamless UX

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